- About This Policy. This Privacy Policy explains what personal information Bark & Ride collects, why we collect it, and how we look after it when you use our site or place an order.
- What You Give Us. When you order or contact us we collect details such as your name, email, phone number and delivery address, plus the payment information you enter at checkout.
- What We Collect Automatically. As you browse we gather standard technical data such as your device, browser and the pages you view, which helps us understand how the store is used.
- How We Use It. We use your information to process and deliver your order, answer enquiries, handle returns and warranty claims, and — only if you've opted in — send occasional updates and offers.
- Payments. Payments are processed by a secure third-party provider. Your full card details are handled by that provider and aren't stored on our systems.
- Sharing. We share only what's needed to fulfil your order, such as with our shipping carrier and payment processor. We never sell your personal information.
- Cookies. Our site uses cookies to keep your cart working, remember preferences and measure traffic. You can control or disable cookies in your browser.
- Retention. We keep order information for as long as needed to support your purchase, honour warranties, and meet our legal and tax obligations.
- Security. We use reasonable measures to protect your information, though no method of transmission or storage online can be guaranteed completely secure.
- Your Choices. You can ask us to access, correct or delete your personal information, or unsubscribe from marketing, at any time via our Contact page.
- Children. Our store is intended for adults and we don't knowingly collect information from anyone under 18.
- Updates. We may update this policy from time to time, and the current version will always appear on this page.
- Contact. Questions about your privacy or this policy can be directed to us through our Contact page.
